The time delay technology electronically delays the time it takes for pharmacy employees to open the safe, where controlled-substance medications are stored. The time delay function cannot be overridden and is meant to deter pharmacy robberies and the potential diversion of opioids.
In 2015, the company introduced time delay safes across its pharmacy locations in Indianapolis, which was experiencing a high volume of pharmacy robberies at the time. CVS said there’s been a 70 percent decline in pharmacy robberies at the Indianapolis locations where the time delay technology was implemented.
CVS has since rolled out the safes in 19 states and the District of Columbia, which has led to a 50 percent cut in robberies at pharmacies in those communities, according to a Nov. 23 news release.