Information Collection and Usage
Upon registering to use the Website, We may ask you to provide us with information such as your name, e-mail address, mailing address, phone number or business name and other such credentials that are necessary to authenticate users, validate user actions, or communicate with users. We collect this information from you when you subscribe to our newsletter, respond to a survey, fill out a form or call a phone number listed on the Website. We will not use this information for any other purpose than providing you with the information requested by you through the Website. You may, however, visit the Website anonymously.
“Anonymous Information” means information that is not Personally Identifiable Information, that is, it does not enable identification of an individual user, such as aggregated information about the use of the Website and its services or reports that collect information about numerous users without identifying a particular user.
We also collect the content of messages you send to us, such as feedback and reviews you write, or questions and information you provide for customer support. When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.
How We Use Your Information
We do not collect any Personally Identifiable Information (“PII”) from you on the Website unless you voluntarily choose to disclose such information or, at your request, We connect you to a treatment center (a “Provider”) by phone, chat functionality or other process.
We may use your e-mail address to send you notifications and information that are related to your use of the Website, answer your questions about the Website, or fulfill a legal or regulatory disclosure requirement.
The Owner is not attempting to provide any type of health advice or analysis to users. The Website is simply presenting users with information regarding drug safety, substance abuse, addiction and treatment centers as well as tools to connect to such treatment centers. Users should not interpret the Website’s display of this data as any type of assessment from it. Owner is not responsible for any assessment or decision users make based on the data presented in the Website or the services of any Provider.
Data That You Direct Us to Share
Some of our services may allow you to share information with others, such as leaving comments relating to a blog post. Remember that when you share information publicly, it may be indexable by search engines. Do not share information that you do not want to be made public.
Owner’s Policy For Children
Cookies and Other Tracking Technologies
Some of our Website pages may utilize “cookies” and other tracking technologies like pixel tags and web beacons to improve the functionality of the Website. Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the Website you’ve visited so We can alert you to software compatibility issues and save your preferences for future visits to the Website. Web beacons and pixel tags are images embedded in a webpage or e-mail for the purpose of measuring and analyzing usage and activity. The Website, or third party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality. Some cookies and other technologies may serve to recall PII previously provided by a user.
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity while you are using our Services. We do not collect online activity after you leave our Services.
When You Contact Us For Help
Whenever you contact us for help, We may collect your name and e-mail address along with additional information you provide in your request so that We can provide you with assistance and improve the Website.
The privacy and security of user data is important to us. We maintain physical, electronic, and procedural safeguards that are designed to control and protect your data from unauthorized access. We adhere to accepted industry privacy standards.
In addition, We use encryption and a protocol for transmitting private information via the Internet. Unfortunately, no maintenance of data or transmission over a public network such as the Internet can be guaranteed to be secure. Therefore, while We follow accepted industry standards and implement reasonable security practices to protect PII, We cannot guarantee its absolute security.
How Does Owner Handle Data From International Visitors?
The Website is hosted and operated entirely in the United States and is subject to United States law. Any personal information that you provide to Owner is being transferred to Owner for use solely in the United States and will be hosted on United States servers. You consent to the transfer of your personal information to the United States. If you are accessing the Website from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.
We are currently using Google Analytics to understand the Website’s audience and how We can tailor the content of the Website to best serve your needs. No PII is collected by Google Analytics.
NOTICE FOR CALIFORNIA RESIDENTS
This section is applicable to residents of California. If you are a resident of California, you have certain rights described below. The following do not apply to individuals who do not live in California on a permanent basis.
Rights Provided by California Civil Code Section 1798.83
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Website, please send an e-mail to firstname.lastname@example.org
Further, because We value your privacy, We have taken the necessary precautions to ensure that the Website is compliant with the California Online Privacy Protection Act.
Rights Under the California Consumer Privacy Act
You have a Right to Know About Personal Information Collected, Disclosed, or Sold.
California residents have the right to request that We disclose what personal information We collect, use, disclose, and sell. This is called the “Right to Know”. Under the Right to Know, you can request a listing of the types of personal information that a business has collected about you, the sources of that information, how it uses the information (e.g., business or commercial purposes for collecting or selling personal information), other individuals and business with whom the business shares personal information, and the specific pieces of personal information that it has collected about you.
Because We only collect a limited amount of information, including phone numbers and IP addresses, We are unable to verify the actual individual who may have made a call or used a particular computer or other device. Therefore, in order to protect your privacy and security, We are unable to provide you a copy of such information because We cannot confirm that the person making the request is the one who actually used the service. We do not want to provide your personal information to someone who is posing as you.
We do not sell personal information.
You have a Right to Request Deletion of Personal Information about You.
California consumers have a right to request the deletion of their personal information collected or maintained by businesses in California. All information We receive from cookies is automatically deleted within thirty (30) days. Any other personal information We receive regarding you will be retained solely for purposes of our internal accounts in order to comply with, or cause Our vendors and other third parties to comply with, contracts. As such, all information We collect is either automatically deleted as required by the CCPA or is not subject to the right to deletion under the CCPA. In no event will We use such information for any other purpose, and as noted above, We do not sell personal information.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
You have a right not to receive discriminatory treatment by Us for exercising any of your privacy rights conferred by the CCPA. We will not discriminate against any California consumer because such person exercised any of the consumer’s rights under CCPA, including, but not limited to:
Denying goods or services.
Charging different prices or rates for goods and services, including through the use of discounts or other benefits or imposing penalties.
Providing a different level or quality of goods or services.
Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.